Home / Scam Prevention
Buying and selling safely

Marketplace scams

3 min readPractical safety guide
A marketplace scam moves trust away from the platform’s normal protections. The buyer or seller may send a fake payment page, claim you must pay a fee to receive money, request off-platform contact or use a counterfeit confirmation email. Keep payment and messaging inside the marketplace whenever possible.
Buyer or seller message
Off-platform link
Fake payment
Money or account loss
Quick test

Would you trust this?

Example message
“Payment completed. Click this link to upgrade your seller account before the money can be released.”

How this scam usually works

A fake buyer can claim that payment is pending and send a link asking the seller to enter card details or pay an upgrade fee. A fake seller can request bank transfer, crypto or another payment method that bypasses platform dispute systems.

More detail

Scammers may also send counterfeit emails that resemble marketplace notifications, or use stolen accounts with good history to appear more credible.

Warning signs

How to verify the situation safely

Open the marketplace app or website directly and verify the order, payment and shipping status there. Do not rely on screenshots or emails alone.

If a link claims to be a marketplace payment page, inspect the real domain before entering card information. A lookalike page can copy the platform design while using an unrelated hostname.

If you already actedIf card details or account credentials were entered on a fake page, contact the issuer and change the marketplace password. Report the account and listing to the platform. Keep transaction messages and shipping information in case a dispute or fraud report is needed.
Sources

Primary prevention references

Related

Continue checking

Received a suspicious message?

Paste its link or sender email address into Can I Share This? before you trust it.

Analyze it